Privacy Policy
Blum Realty Group ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy describes how we collect, use, and safeguard your personal information when you visit blumrg.com or interact with our services.
1. Information We Collect
We collect personal information that you voluntarily provide to us when you fill out forms on our website, including but not limited to:
- Full name
- Email address
- Phone number
- Property address or property details
- Any additional information you choose to provide in message fields
This information is collected through our website contact forms, home valuation request forms, property inquiry forms, and other interactive features on our site.
2. How We Use Your Information
The personal information we collect is used solely for the following purposes:
- To respond to your inquiries and requests
- To provide real estate services, including property valuations, listings, and market information
- To communicate with you about properties, market updates, and real estate services
- To improve our website and services
- To comply with legal obligations
3. How We Contact You
By providing your contact information through our website forms, you consent to being contacted by Blum Realty Group via:
- Phone calls to the number you provide
- Text messages (SMS/MMS) to the number you provide
- Email to the email address you provide
Message frequency varies based on your inquiries and our communications. Message and data rates may apply for text messages.
4. Opting Out of Communications
You may opt out of communications at any time through any of the following methods:
- Text messages: Reply STOP to any text message you receive from us to immediately unsubscribe from SMS communications. Reply HELP for assistance.
- Email: Click the unsubscribe link included at the bottom of any marketing email we send.
- Direct contact: Contact us at Frederick@BlumRG.com or call (619) 366-2000 to request removal from our contact lists.
5. Information Sharing and Disclosure
We will NOT sell, share, rent, or distribute your personal information, including your phone number, to third parties for promotional or marketing purposes. We may share your information only in the following limited circumstances:
- With service providers who assist us in operating our website and delivering services (such as our CRM system), who are bound by confidentiality obligations
- When required by law, regulation, or legal process
- To protect our rights, privacy, safety, or property
6. Data Security
We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
7. Cookies and Tracking
Our website may use cookies and similar tracking technologies to enhance user experience and analyze website traffic. You can control cookie settings through your browser preferences.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.
9. Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will take steps to delete it.
10. Your California Privacy Rights
If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA), including the right to know what personal information we collect, the right to delete your information, the right to correct inaccurate information, and the right to opt out of any sale or sharing of your information. See our Do Not Sell or Share My Personal Information page to exercise the opt-out right.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated policy will be posted on this page with a revised "Last Updated" date.
12. Contact Information
If you have questions about this Privacy Policy or our privacy practices, please contact us at Frederick@BlumRG.com or (619) 366-2000.